Information we collect
When you register as a seller we collect your name, email address, phone number, South African ID number, proof of residence, and banking details. This is used solely for verification and payment processing.
Legal
Privacy policy
How Zuna Store collects, uses, and protects your personal information. Last updated January 2026.
Your data
What we collect and why
We only collect information that is necessary to verify sellers, process payments, and keep the platform safe for everyone.
How we use your information
Your personal information is used to verify your identity, process payments, resolve disputes, and communicate with you about your account. We do not sell your data to third parties.
Data storage
Seller verification documents are stored securely and are only accessible to authorised Zuna Store administrators. Buyer browsing data is not stored beyond your current session.
Cookies and local storage
Zuna Store uses localStorage to save your site image preferences. No tracking cookies or third-party analytics scripts are used on this platform.
Your rights
POPIA and your rights
Under the Protection of Personal Information Act (POPIA), you have rights over your personal data.
Request your data
You can request a copy of the personal information Zuna Store holds about you at any time.
Update your information
If any of your personal details are incorrect or outdated, you can request a correction through our contact page.
Remove your data
You may request deletion of your personal information, subject to any legal obligations we are required to fulfil.
Contact
Privacy queries
For any privacy-related requests or concerns, reach out through our contact form.
Get in touch
Have a privacy concern?
Use our contact form and select "General feedback" as the topic. We respond within 1–2 business days.
Related
Terms of use
Read the full terms covering buyer and seller responsibilities, prohibited items, payments, and disputes on Zuna Store.